1633 lines
34 KiB
HTML
1633 lines
34 KiB
HTML
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<!doctype html>
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<html lang="en" class="no-js">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width,initial-scale=1">
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<meta name="description" content="Oscloud je váš osobní cloud a hosting webových aplikací.">
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<link rel="canonical" href="https://docs.oscloud.cz/support/">
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<link rel="prev" href="..">
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<link rel="next" href="../contact/">
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<link rel="icon" href="../img/favicon.ico">
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<meta name="generator" content="mkdocs-1.6.1, mkdocs-material-9.5.39">
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<title>Podpora - Oscloud Docs</title>
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<link rel="stylesheet" href="../assets/stylesheets/main.8c3ca2c6.min.css">
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<link rel="stylesheet" href="../assets/stylesheets/palette.06af60db.min.css">
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<link rel="stylesheet" href="../styly/extra.css">
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<script>__md_scope=new URL("..",location),__md_hash=e=>[...e].reduce(((e,_)=>(e<<5)-e+_.charCodeAt(0)),0),__md_get=(e,_=localStorage,t=__md_scope)=>JSON.parse(_.getItem(t.pathname+"."+e)),__md_set=(e,_,t=localStorage,a=__md_scope)=>{try{t.setItem(a.pathname+"."+e,JSON.stringify(_))}catch(e){}}</script>
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</head>
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<body dir="ltr" data-md-color-scheme="default" data-md-color-primary="indigo" data-md-color-accent="indigo">
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<input class="md-toggle" data-md-toggle="drawer" type="checkbox" id="__drawer" autocomplete="off">
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<input class="md-toggle" data-md-toggle="search" type="checkbox" id="__search" autocomplete="off">
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<label class="md-overlay" for="__drawer"></label>
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<div data-md-component="skip">
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<a href="#podpora" class="md-skip">
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Skip to content
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</a>
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</div>
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<div data-md-component="announce">
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</div>
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<header class="md-header md-header--shadow" data-md-component="header">
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<nav class="md-header__inner md-grid" aria-label="Header">
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<a href=".." title="Oscloud Docs" class="md-header__button md-logo" aria-label="Oscloud Docs" data-md-component="logo">
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<img src="../img/logo.png" alt="logo">
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</a>
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<label class="md-header__button md-icon" for="__drawer">
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M3 6h18v2H3zm0 5h18v2H3zm0 5h18v2H3z"/></svg>
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</label>
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<div class="md-header__title" data-md-component="header-title">
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<div class="md-header__ellipsis">
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<div class="md-header__topic">
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<span class="md-ellipsis">
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Oscloud Docs
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</span>
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</div>
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<div class="md-header__topic" data-md-component="header-topic">
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<span class="md-ellipsis">
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Podpora
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</span>
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</div>
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</div>
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</div>
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<form class="md-header__option" data-md-component="palette">
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<input class="md-option" data-md-color-media="(prefers-color-scheme)" data-md-color-scheme="default" data-md-color-primary="indigo" data-md-color-accent="indigo" aria-label="Switch to light mode" type="radio" name="__palette" id="__palette_0">
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<label class="md-header__button md-icon" title="Switch to light mode" for="__palette_1" hidden>
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="m14.3 16-.7-2h-3.2l-.7 2H7.8L11 7h2l3.2 9zM20 8.69V4h-4.69L12 .69 8.69 4H4v4.69L.69 12 4 15.31V20h4.69L12 23.31 15.31 20H20v-4.69L23.31 12zm-9.15 3.96h2.3L12 9z"/></svg>
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</label>
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<input class="md-option" data-md-color-media="(prefers-color-scheme: light)" data-md-color-scheme="default" data-md-color-primary="white" data-md-color-accent="light-blue" aria-label="Switch to dark mode" type="radio" name="__palette" id="__palette_1">
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<label class="md-header__button md-icon" title="Switch to dark mode" for="__palette_2" hidden>
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M12 8a4 4 0 0 0-4 4 4 4 0 0 0 4 4 4 4 0 0 0 4-4 4 4 0 0 0-4-4m0 10a6 6 0 0 1-6-6 6 6 0 0 1 6-6 6 6 0 0 1 6 6 6 6 0 0 1-6 6m8-9.31V4h-4.69L12 .69 8.69 4H4v4.69L.69 12 4 15.31V20h4.69L12 23.31 15.31 20H20v-4.69L23.31 12z"/></svg>
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</label>
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<input class="md-option" data-md-color-media="(prefers-color-scheme: dark)" data-md-color-scheme="slate" data-md-color-primary="black" data-md-color-accent="light-blue" aria-label="Switch to system preference" type="radio" name="__palette" id="__palette_2">
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<label class="md-header__button md-icon" title="Switch to system preference" for="__palette_0" hidden>
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M12 18c-.89 0-1.74-.2-2.5-.55C11.56 16.5 13 14.42 13 12s-1.44-4.5-3.5-5.45C10.26 6.2 11.11 6 12 6a6 6 0 0 1 6 6 6 6 0 0 1-6 6m8-9.31V4h-4.69L12 .69 8.69 4H4v4.69L.69 12 4 15.31V20h4.69L12 23.31 15.31 20H20v-4.69L23.31 12z"/></svg>
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</label>
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</form>
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<script>var palette=__md_get("__palette");if(palette&&palette.color){if("(prefers-color-scheme)"===palette.color.media){var media=matchMedia("(prefers-color-scheme: light)"),input=document.querySelector(media.matches?"[data-md-color-media='(prefers-color-scheme: light)']":"[data-md-color-media='(prefers-color-scheme: dark)']");palette.color.media=input.getAttribute("data-md-color-media"),palette.color.scheme=input.getAttribute("data-md-color-scheme"),palette.color.primary=input.getAttribute("data-md-color-primary"),palette.color.accent=input.getAttribute("data-md-color-accent")}for(var[key,value]of Object.entries(palette.color))document.body.setAttribute("data-md-color-"+key,value)}</script>
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<label class="md-header__button md-icon" for="__search">
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M9.5 3A6.5 6.5 0 0 1 16 9.5c0 1.61-.59 3.09-1.56 4.23l.27.27h.79l5 5-1.5 1.5-5-5v-.79l-.27-.27A6.52 6.52 0 0 1 9.5 16 6.5 6.5 0 0 1 3 9.5 6.5 6.5 0 0 1 9.5 3m0 2C7 5 5 7 5 9.5S7 14 9.5 14 14 12 14 9.5 12 5 9.5 5"/></svg>
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</label>
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<div class="md-search" data-md-component="search" role="dialog">
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<label class="md-search__overlay" for="__search"></label>
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<div class="md-search__inner" role="search">
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<form class="md-search__form" name="search">
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<input type="text" class="md-search__input" name="query" aria-label="Search" placeholder="Search" autocapitalize="off" autocorrect="off" autocomplete="off" spellcheck="false" data-md-component="search-query" required>
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<label class="md-search__icon md-icon" for="__search">
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M9.5 3A6.5 6.5 0 0 1 16 9.5c0 1.61-.59 3.09-1.56 4.23l.27.27h.79l5 5-1.5 1.5-5-5v-.79l-.27-.27A6.52 6.52 0 0 1 9.5 16 6.5 6.5 0 0 1 3 9.5 6.5 6.5 0 0 1 9.5 3m0 2C7 5 5 7 5 9.5S7 14 9.5 14 14 12 14 9.5 12 5 9.5 5"/></svg>
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 11v2H8l5.5 5.5-1.42 1.42L4.16 12l7.92-7.92L13.5 5.5 8 11z"/></svg>
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</label>
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<nav class="md-search__options" aria-label="Search">
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<button type="reset" class="md-search__icon md-icon" title="Clear" aria-label="Clear" tabindex="-1">
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<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M19 6.41 17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"/></svg>
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</button>
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</nav>
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<div class="md-search__suggest" data-md-component="search-suggest"></div>
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</form>
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<div class="md-search__output">
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<div class="md-search__scrollwrap" tabindex="0" data-md-scrollfix>
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<div class="md-search-result" data-md-component="search-result">
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<div class="md-search-result__meta">
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||
Initializing search
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||
</div>
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<ol class="md-search-result__list" role="presentation"></ol>
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||
</div>
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</div>
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</div>
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</div>
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</div>
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</nav>
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</header>
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<div class="md-container" data-md-component="container">
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<main class="md-main" data-md-component="main">
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<div class="md-main__inner md-grid">
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<div class="md-sidebar md-sidebar--primary" data-md-component="sidebar" data-md-type="navigation" >
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<div class="md-sidebar__scrollwrap">
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<div class="md-sidebar__inner">
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||
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||
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<nav class="md-nav md-nav--primary" aria-label="Navigation" data-md-level="0">
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<label class="md-nav__title" for="__drawer">
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||
<a href=".." title="Oscloud Docs" class="md-nav__button md-logo" aria-label="Oscloud Docs" data-md-component="logo">
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||
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<img src="../img/logo.png" alt="logo">
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||
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</a>
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||
Oscloud Docs
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</label>
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<ul class="md-nav__list" data-md-scrollfix>
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<li class="md-nav__item">
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<a href=".." class="md-nav__link">
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<span class="md-ellipsis">
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Úvodní stránka
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</span>
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||
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</a>
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</li>
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<li class="md-nav__item md-nav__item--active md-nav__item--nested">
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<input class="md-nav__toggle md-toggle " type="checkbox" id="__nav_2" checked>
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<label class="md-nav__link" for="__nav_2" id="__nav_2_label" tabindex="0">
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<span class="md-ellipsis">
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Podpora a kontakty
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</span>
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<span class="md-nav__icon md-icon"></span>
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</label>
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||
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<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_2_label" aria-expanded="true">
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||
<label class="md-nav__title" for="__nav_2">
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<span class="md-nav__icon md-icon"></span>
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||
Podpora a kontakty
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</label>
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<ul class="md-nav__list" data-md-scrollfix>
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<li class="md-nav__item md-nav__item--active">
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<input class="md-nav__toggle md-toggle" type="checkbox" id="__toc">
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<label class="md-nav__link md-nav__link--active" for="__toc">
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||
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<span class="md-ellipsis">
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||
Podpora
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</span>
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<span class="md-nav__icon md-icon"></span>
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</label>
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||
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<a href="./" class="md-nav__link md-nav__link--active">
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||
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||
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<span class="md-ellipsis">
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||
Podpora
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||
</span>
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||
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||
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</a>
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||
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||
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||
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||
<nav class="md-nav md-nav--secondary" aria-label="Table of contents">
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||
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||
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||
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||
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<label class="md-nav__title" for="__toc">
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||
<span class="md-nav__icon md-icon"></span>
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||
Table of contents
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||
</label>
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||
<ul class="md-nav__list" data-md-component="toc" data-md-scrollfix>
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||
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||
<li class="md-nav__item">
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||
<a href="#jak-nas-kontaktovat" class="md-nav__link">
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||
<span class="md-ellipsis">
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||
Jak nás kontaktovat?
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||
</span>
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||
</a>
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||
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||
</li>
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||
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||
<li class="md-nav__item">
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||
<a href="#proc-freescout" class="md-nav__link">
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||
<span class="md-ellipsis">
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||
Proč FreeScout?
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||
</span>
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</a>
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||
|
||
</li>
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||
|
||
</ul>
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||
|
||
</nav>
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||
|
||
</li>
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||
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||
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||
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||
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||
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||
|
||
|
||
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||
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||
<li class="md-nav__item">
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<a href="../contact/" class="md-nav__link">
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||
|
||
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||
<span class="md-ellipsis">
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||
Kontaktujte nás
|
||
</span>
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||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
</ul>
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||
</nav>
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||
|
||
</li>
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||
|
||
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
|
||
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||
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||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item md-nav__item--nested">
|
||
|
||
|
||
|
||
<input class="md-nav__toggle md-toggle " type="checkbox" id="__nav_3" >
|
||
|
||
|
||
<label class="md-nav__link" for="__nav_3" id="__nav_3_label" tabindex="0">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Znalostní báze
|
||
</span>
|
||
|
||
|
||
<span class="md-nav__icon md-icon"></span>
|
||
</label>
|
||
|
||
<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_3_label" aria-expanded="false">
|
||
<label class="md-nav__title" for="__nav_3">
|
||
<span class="md-nav__icon md-icon"></span>
|
||
Znalostní báze
|
||
</label>
|
||
<ul class="md-nav__list" data-md-scrollfix>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
App
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../certificates/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Certifikáty
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../profile/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Profil
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../security/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Security
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../backups/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Zálohy
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
</ul>
|
||
</nav>
|
||
|
||
</li>
|
||
|
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|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item md-nav__item--nested">
|
||
|
||
|
||
|
||
<input class="md-nav__toggle md-toggle " type="checkbox" id="__nav_4" >
|
||
|
||
|
||
<label class="md-nav__link" for="__nav_4" id="__nav_4_label" tabindex="0">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Aplikace
|
||
</span>
|
||
|
||
|
||
<span class="md-nav__icon md-icon"></span>
|
||
</label>
|
||
|
||
<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_4_label" aria-expanded="false">
|
||
<label class="md-nav__title" for="__nav_4">
|
||
<span class="md-nav__icon md-icon"></span>
|
||
Aplikace
|
||
</label>
|
||
<ul class="md-nav__list" data-md-scrollfix>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/bookstack/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
BookStack
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/castopod.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Castopod
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/cryptpad/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
CryptPad
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/discourse.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Discourse
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/dokuwiki.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Dokuwiki
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/gitea.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Gitea
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/githubpages.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
GitHub Pages
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/hedgedoc/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
HedgeDoc
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/immich.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Immich
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/joplin-server/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Joplin Server
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/lamp/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
LAMP
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/linkding.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Linkding
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/lychee.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Lychee
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/mastodon/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Mastodon
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/miniflux.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Miniflux
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/mirotalk/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
MiroTalk
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/nextcloud/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Nextcloud
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/ntfy.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
ntfy
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/pairdrop/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
PairDrop
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/peertube.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Peertube
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/piwigo.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Piwigo
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/pixelfed.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Pixelfed
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/privatebin/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
PrivateBin
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/rallly.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Rallly
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/roundcube.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Roundcube
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/searxng/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
SearXNG
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/surfer/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Surfer
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/tinytinyrss.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
TinyTinyRSS
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/umami/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Umami
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/vaultwarden/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Vaultwarden
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/vikunja.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Vikunja
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/wallabag/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Wallabag
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/wordpress-developer/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
WordPress (Developer)
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../apps/wordpress-managed/" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
WordPress (Managed)
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
</ul>
|
||
</nav>
|
||
|
||
</li>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item md-nav__item--nested">
|
||
|
||
|
||
|
||
<input class="md-nav__toggle md-toggle " type="checkbox" id="__nav_5" >
|
||
|
||
|
||
<label class="md-nav__link" for="__nav_5" id="__nav_5_label" tabindex="0">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Ceny
|
||
</span>
|
||
|
||
|
||
<span class="md-nav__icon md-icon"></span>
|
||
</label>
|
||
|
||
<nav class="md-nav" data-md-level="1" aria-labelledby="__nav_5_label" aria-expanded="false">
|
||
<label class="md-nav__title" for="__nav_5">
|
||
<span class="md-nav__icon md-icon"></span>
|
||
Ceny
|
||
</label>
|
||
<ul class="md-nav__list" data-md-scrollfix>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<li class="md-nav__item">
|
||
<a href="../podporte-nas.md" class="md-nav__link">
|
||
|
||
|
||
<span class="md-ellipsis">
|
||
Jak nás podpořit
|
||
</span>
|
||
|
||
|
||
</a>
|
||
</li>
|
||
|
||
|
||
|
||
|
||
</ul>
|
||
</nav>
|
||
|
||
</li>
|
||
|
||
|
||
|
||
</ul>
|
||
</nav>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
<div class="md-sidebar md-sidebar--secondary" data-md-component="sidebar" data-md-type="toc" >
|
||
<div class="md-sidebar__scrollwrap">
|
||
<div class="md-sidebar__inner">
|
||
|
||
|
||
<nav class="md-nav md-nav--secondary" aria-label="Table of contents">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<label class="md-nav__title" for="__toc">
|
||
<span class="md-nav__icon md-icon"></span>
|
||
Table of contents
|
||
</label>
|
||
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Jak nás kontaktovat?
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Proč FreeScout?
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<h1 id="podpora">Podpora</h1>
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<p>Abychom zefektivnili komunikaci a poskytli vám co nejlepší podporu, sjednotili jsme veškeré naše podpůrné kanály do jediného systému pomocí <strong>FreeScout</strong> – skvělého open-source helpdesku. Tento krok nám umožní rychleji a efektivněji řešit vaše dotazy a problémy.</p>
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<h2 id="jak-nas-kontaktovat">Jak nás kontaktovat?</h2>
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<p>I když staré metody kontaktování stále fungují, doporučujeme vám začít používat následující možnosti pro efektivnější komunikaci:</p>
|
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<ol>
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<li>
|
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<p><strong>E-mailová podpora přes FreeScout</strong><br />
|
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Napište nám na naši novou e-mailovou adresu (bude přidána do FreeScout) a veškeré e-maily budou automaticky zpracovány naším systémem podpory. Naše podpora je připravena odpovídat na všechny vaše dotazy a žádosti.</p>
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</li>
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<li>
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<p><strong>Formulář na stránce kontaktů</strong><br />
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Navštivte naši <a href="../contact/">stránku kontaktů</a> a odešlete žádost o podporu pomocí jednoduchého formuláře. Tento způsob je ideální pro uživatele, kteří preferují webový kontakt.</p>
|
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</li>
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<li>
|
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<p><strong>Portál podpory</strong><br />
|
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Pro správu a sledování svých žádostí o podporu můžete použít náš <a href="https://support.oscloud.cz">portál podpory</a>. Tento portál vám umožní spravovat všechny vaše požadavky, sledovat stav řešení a komunikovat s naším týmem.</p>
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</li>
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</ol>
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<h2 id="proc-freescout">Proč FreeScout?</h2>
|
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<p>FreeScout je open-source helpdesk platforma, která nám umožňuje efektivněji a transparentněji spravovat veškerou komunikaci. Díky centralizovanému systému můžeme rychleji reagovat na dotazy a zajistit, že žádný požadavek nezůstane nepovšimnut. </p>
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<p>Máte-li jakékoliv otázky nebo potřebujete další informace, neváhejte nás kontaktovat prostřednictvím některé z výše uvedených metod.</p>
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