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Podpora a kontakty
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Podpora
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Podpora
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Aplikace
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BookStack
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Castopod
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CryptPad
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Dokuwiki
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Gitea
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HedgeDoc
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Immich
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Joplin Server
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LAMP
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Linkding
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Lychee
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Mastodon
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Miniflux
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MiroTalk
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Nextcloud
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ntfy
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PairDrop
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Peertube
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Piwigo
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Pixelfed
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PrivateBin
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Rallly
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Roundcube
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SearXNG
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Surfer
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TinyTinyRSS
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Umami
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Vaultwarden
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Vikunja
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Wallabag
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WordPress (Developer)
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2024-10-26 18:30:51 +00:00
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WordPress (Managed)
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Ceny
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Ceny
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Jak nás podpořit
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Table of contents
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Jak nás kontaktovat?
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Proč FreeScout?
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< h1 id = "podpora" > Podpora< / h1 >
< p > Abychom zefektivnili komunikaci a poskytli vám co nejlepší podporu, sjednotili jsme veškeré naše podpůrné kanály do jediného systému pomocí < strong > FreeScout< / strong > – < / p >
< h2 id = "jak-nas-kontaktovat" > Jak nás kontaktovat?< / h2 >
< p > I když staré metody kontaktování stále fungují, doporučujeme vám začít používat následující možnosti pro efektivnější komunikaci:< / p >
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< p > < strong > E-mailová podpora přes FreeScout< / strong > < br / >
Napište nám na naši novou e-mailovou adresu (bude přidána do FreeScout) a veškeré e-maily budou automaticky zpracovány naším systémem podpory. Naše podpora je připravena odpovídat na všechny vaše dotazy a žádosti.< / p >
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< p > < strong > Formulář na stránce kontaktů< / strong > < br / >
Navštivte naši < a href = "../contact/" > stránku kontaktů< / a > a odešlete žádost o podporu pomocí jednoduchého formuláře. Tento způsob je ideální pro uživatele, kteří preferují webový kontakt.< / p >
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< p > < strong > Portál podpory< / strong > < br / >
Pro správu a sledování svých žádostí o podporu můžete použít náš < a href = "https://support.oscloud.cz" > portál podpory< / a > . Tento portál vám umožní spravovat všechny vaše požadavky, sledovat stav řešení a komunikovat s naším týmem.< / p >
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< h2 id = "proc-freescout" > Proč FreeScout?< / h2 >
< p > FreeScout je open-source helpdesk platforma, která nám umožňuje efektivněji a transparentněji spravovat veškerou komunikaci. Díky centralizovanému systému můžeme rychleji reagovat na dotazy a zajistit, že žádný požadavek nezůstane nepovšimnut. < / p >
< p > Máte-li jakékoliv otázky nebo potřebujete další informace, neváhejte nás kontaktovat prostřednictvím některé z výše uvedených metod.< / p >
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